Shipping Policy

We are committed to delivering your order accurately, in good condition, and always in time. After placing an order, you will receive a confirmation call/email from our Representative. Once your order is confirmed, it will immediately be dispatched.

Our working hours are from 9:00 am – 9:00 pm

Please note the shipping policy adapted by

  • Shipping available all over Pakistan.
  • Free Standard shipping for all orders exceeding PKR 2,000/-
  • A customer with parcel value of Rs.10,000 /- and above has to send us 10% amount in advance in our company account to initiate the dispatch process of the parcel.
  • If a parcel is returned / cancelled by the customer due to the change of mind, the advance amount paid by the customer to is non-returnable.
  • Normally a parcel is delivered within 4-5 working days.
  • All orders placed after 2.00 p.m afternoon will be processed the next working day.
  • Parcels are not delivered on holidays.
  • To curtail fraudulent, all orders are shipped on COD payment method.
  • Tootooie also has Premium Shipping available for your convenience at a little surcharge.
  • We amend our policies time to time, please stay updated with us.
  • We work with industry’s leading courier partners to insure your package reaches you faster & Safely. 

In case the customer is absent upon delivery, a representative would call and act upon the instructions of the customer. The parcel can either be delivered on another time or dropped by at neighbors only upon receiving the payment.